Refund policy
Returns & Refunds
All Brains × Beers merchandise is made to order. Because each item is produced specifically for your order, we generally do not accept returns or exchanges for incorrect sizing, color selection, or change of mind.
Please review product details, sizing, and your shipping information carefully before placing your order.
Damaged, defective, or incorrect items
If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us as soon as possible after receiving your order. Include your order number and photos clearly showing the issue so we can review it and work with our fulfillment partner to make it right.
Order changes and cancellations
Because orders may enter production shortly after being submitted, changes or cancellations cannot be guaranteed once production has begun. If you need to change or cancel an order, contact us as soon as possible.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or card provider.
For questions or problems with an order, please contact us through our Contact page.